Privacy Policy

This Privacy Policy describes how Diorin (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.

  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including:

Information We Collect Directly from You

  • Basic contact details including your name, address, phone number, email

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number

  • Account information including your username, password, security questions

  • Shopping information including the items you view, put in your cart or add to your wishlist

  • Customer support information including the information you choose to include in communications with us

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services

  • Our payment processors, who collect payment information to process your payment and fulfill your orders

  • Analytics providers who help us understand how customers use the Site

How We Use Your Personal Information

We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Information to:

  • Providing Products and Services: Process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges or other transactions

  • Marketing and Advertising: Send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services

  • Security and Fraud Prevention: Detect, investigate or take action regarding possible fraudulent, illegal or malicious activity

  • Communicating with you: Provide customer support and improve our Services

  • Screen our orders for potential risk or fraud

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)

  • Business and marketing partners to provide services and advertise to you

  • With your consent when you direct, request us or otherwise consent to our disclosure of certain information to third parties

  • Legal compliance to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security."

Data Retention

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

  • Right to Access/Know: Request access to personal information that we hold about you

  • Right to Delete: Request that we delete personal information we maintain about you

  • Right to Correct: Request that we correct inaccurate personal information we maintain about you

  • Right of Portability: Receive a copy of the personal information we hold about you

  • Managing Communication Preferences: Opt out of receiving promotional emails by using the unsubscribe option in our emails

Children's Data

The Services are not intended to be used by children under 16, and we do not knowingly collect any personal information about children under 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

Contact Information

For questions about this Privacy Policy, please contact us at:

Email: info@diorin.comPhone: 9426016918 Address: Ahmedabad, Gujarat, India

 

 

This Privacy Policy is effective as of 1 Sep 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.